Frequently Asked Questions (FAQ):

Ordering Information:
Order direct from us or from one of our worldwide dealers.
Our customer service representatives are available to take your orders Monday through Friday, 8:00A.M. to 5:00P.M. EST.
Please call 1-800-633-8577 to place your order. We accept fax orders at 1-877-633-8661.
We accept VISA, MASTERCARD, and AMERICAN EXPRESS.

*Please note:
Canadian purchases can only be made through authorized dealers.
California customers please indicate your sales tax rate when ordering.

Technical Assistance:
Our experienced staff can help with specific problems or questions regarding the use, function and application of our products.
Please call US Toll-Free: 1-800-633-8577 or 1-412-854-1133.

Satisfaction Guarantee:
All Instrumentation Industries, Inc. products are manufactured to exact specifications and are carefully inspected before shipment.
Our products are fully guaranteed against defects in material and workmanship. Products will be repaired or replaced if found defective at the discretion of Instrumentation Industries, Inc.

Warranty:
All Instrumentation Industries, Inc. products are manufactured to exact specifications and are carefully inspected before shipment.
They are fully guaranteed against defects in material and workmanship for 60 days and will be repaired or replaced if found defective at the discretion of Instrumentation Industries, Inc. Gauges and plastic face plates are warranted for 30 days.

Returns:
Returns will not be accepted without an Authorized Return Number.
Please have our Invoice Number available and call Instrumentation Industries, Inc. to obtain the Authorized Return Number.
Items returned may be subject to a 20% restocking fee. Items must be returned in the original packaging.

Shipping/Terms:
F.O.B. Bethel Park, PA, USA. Prepaid and added to invoice. Terms - Net 30 days.

Instrumentation Industries, Inc. products are manufactured and sold under one or more of the following patents:
3,724,489 - 3,747,166 - 3,953060 - 3,968,812 - 4,045058 - 4,210,174