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Frequently Asked Questions (FAQ):

Ordering Information:
Order direct from us or from one of our worldwide dealers.
Our customer service representatives are available to take your orders Monday through Friday, 8:00A.M. to 5:00P.M. EST.
Please call 1-800-633-8577 or 1-412-854-1133 to place your order.
We accept fax orders at 1-877-633-8661 or 1-412-854-5668.
We accept VISA, MASTERCARD, and AMERICAN EXPRESS.

*Please note:
Canadian purchases can only be made through authorized dealers.
California customers please indicate your sales tax rate when ordering.

Technical Assistance:
Our experienced staff can help with specific problems or questions regarding the use, function and application of our products.
Please call US Toll-Free: 1-800-633-8577 or 1-412-854-1133.

Satisfaction Guarantee:
All Instrumentation Industries, Inc. products are manufactured to exact specifications and are carefully inspected before shipment.
Our products are fully guaranteed against defects in material and workmanship. Products will be repaired or replaced if found defective at the discretion of Instrumentation Industries, Inc.

Warranty:
All Instrumentation Industries, Inc. products are manufactured to exact specifications and are carefully inspected before shipment.
They are fully guaranteed against defects in material and workmanship for 60 days and will be repaired or replaced if found defective at the discretion of Instrumentation Industries, Inc. Gauges and plastic face plates are warranted for 30 days.

Returns:
Returns will not be accepted without an Authorized Return Number.
Please have our Invoice Number available and call Instrumentation Industries, Inc. to obtain the Authorized Return Number.
Items returned may be subject to a 20% restocking fee. Items must be returned in the original packaging.

Shipping/Terms:
F.O.B. Bethel Park, PA, USA. Prepaid and added to invoice. Terms - Net 30 days.

 



 
Emergency Ventilation | Ventilator CircuitOxygen (O2) Delivery | Airway Management | Pressure Monitoring | Accessories


ISO 13485: 2003 Certified. FM 72200

Instrumentation Industries, Inc.
is an ISO 13485:2003 certified
company and works in accordance with the
FDA’s Quality System Regulations.

Instrumentation
Industries, Inc.
2990 Industrial Blvd.
Bethel Park. PA 15102

Friendly Customer Service:
(M-F, 8am-5pm, EST)

1-800-633-8577
1-412-854-1133

Fax Numbers:
1-877-633-8661
1-412-854-5668

Email:
sales@iiimedical.com



View our:
PRICE LIST (.pdf)

View this month's featured products:
BROCHURE (.pdf)

Download our
latest print Catalog:
CATALOG (.pdf)


We Accept:


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